Cancellation Policy

Complete your pending payment 5 days before departure. Failure to pay the second installment may result in booking cancellation and loss of advance payment. Boarding will be denied for non-payment, and the seat will be reassigned.

For Backpacking Expeditions and Long Treks (More than 4 nights): 30+ days before the trek: Full refund in a Trek Panda coupon or monetary refund with 15% cancellation charge. 20-30 days before the trek: 80% refund in a Trek Panda coupon or monetary refund with 50% cancellation charge. Less than 20 days before the trek: No monetary refund; 50% in a Trek Panda coupon. Less than 15 days before departure: No refund.

For Sahyadri Treks/Camping's and Weekend Backpacking Trips: 30+ days before the trek: Full refund in a Trek Panda coupon or monetary refund with 15% cancellation charge. 20-30 days before the trek: 80% refund in a Trek Panda coupon or monetary refund with 50% cancellation charge. Less than 20 days before the trek: No monetary refund; 20% in a Trek Panda coupon if fully paid.

Natural calamities or unrest: No refund if the trip has started. Before departure: Full refund except for train and bus cancellations.

Email us at contactus@trekpanda.in with your details. Cancellation policy applies from email receipt. Refund processed within 2-5 working days. No phone or WhatsApp cancellations; email only.